> ## Documentation Index
> Fetch the complete documentation index at: https://www.referly.so/docs/llms.txt
> Use this file to discover all available pages before exploring further.
# Migrate from Rewardful
> Import your affiliates, referred customers, and sales from Rewardful into Referly using your Rewardful API secret. Step-by-step guide to connecting, choosing what to import, and every field setting.
Moving from Rewardful doesn't mean rebuilding your program by hand. Referly connects straight to your Rewardful account and pulls your **affiliates**, their **referred customers**, and your past **sales and commissions** across for you — no CSV exports, no file wrangling. You give Referly one key from Rewardful, choose what to bring over, and it does the rest in the background.
This guide walks through the whole move: where to find the key inside Rewardful, how to connect, every setting you'll see while choosing what to import, and how to follow each import as it runs.
New to migrating in general? Start with the [Migration overview](/docs/help-center/getting-started/migrate/overview) for how imports work, then come back here for the Rewardful-specific steps.
## Before you start
You'll need:
* **Admin access to your Rewardful account**, so you can reach its settings and copy your API secret.
* **Your Referly program open** in the dashboard, ready to import into.
* A few minutes. Larger programs take longer to pull across, but the import runs in the background — you don't have to wait on the screen.
Your Rewardful API secret grants full access to your Rewardful account. Treat it like a password: copy it straight into Referly, don't paste it anywhere public, and don't share it. Referly stores it securely so you only enter it once.
## Get your API secret from Rewardful
Referly connects to Rewardful using your **API secret** — a single key from your Rewardful account. Here's how to find it on Rewardful's side:
Sign in to your Rewardful account as an admin.
Go to your **Company Settings** page (in Rewardful, this is under your company's settings — the same page opens at `app.getrewardful.com/company/edit`).
Find the **API Secret** on that page and copy it. It's a long string that usually starts with something like `rw_live_`. This one value is all Referly needs.
If you ever think your API secret has been exposed, contact Rewardful and ask them to rotate it — then reconnect in Referly with the new secret.
With that copied, head back to Referly.
## Open the import tool and choose Rewardful
In your Referly dashboard, select the **plus (+)** button in the top bar, then choose **Import Data**. You can also select **Import** from the top of your **Affiliates**, **Customers**, or **Sales** pages.
On the **Choose your source** screen, select **Rewardful** from the list of platforms.
## Connect your Rewardful account
The next screen shows Rewardful connecting to Referly, with a single **API secret** field.
Paste the API secret you copied from Rewardful into the **API secret** field. It's hidden as you type, the same way a password field is.
Select **Save connection**. Referly checks the secret with Rewardful right away. If it works, you'll see the connection saved with a green **Saved connection** badge. If it doesn't, double-check that you copied the whole secret from Company Settings and try again.
Referly remembers this connection, so the next time you import from Rewardful — say, to bring sales across after your affiliates — you won't have to enter the secret again. To swap in a different key later, select **Replace connection**.
## Choose what to import
Once the connection is saved, you choose which parts of your Rewardful program to bring over. There are three, and they line up with Rewardful like this:
| Select this in Referly | What it brings over from Rewardful |
| ---------------------- | -------------------------------------------------------------------------------------------- |
| **Affiliates** | Your partners, with their names, emails, and referral links. |
| **Referrals** | The customers your affiliates referred, each linked back to the affiliate who referred them. |
| **Sales** | Your past commissions and the sales behind them, credited to the right affiliate. |
You can tick one, two, or all three — but the **order you import them matters**. Referred customers attach to affiliates, and sales attach to customers, so those have to exist in Referly first. Always bring your **affiliates over first**, then referrals, then sales. See [Import in the right order](#import-in-the-right-order) below.
### Pick the fields to bring across
When you tick an object, it expands to show every field Referly can pull from Rewardful for it. Each field has a checkbox, so you decide exactly what comes across. A few fields are marked **Required** — these are the details Referly needs to create the record, so they're always on and can't be switched off.
Here's what you can bring for each object.
* **First name** *(required)* — the affiliate's first name.
* **Last name** *(required)* — the affiliate's last name.
* **Email** *(required)* — the affiliate's email address. This is also how Referly links their referred customers and sales back to them.
* **Join date** — when they joined your Rewardful program, so their history stays accurate.
* **Payout email** — their PayPal or Wise payout email, when Rewardful has one on file.
* **Affiliate link** — their referral link, so their existing links carry over.
* **Provider affiliate ID** — the ID Rewardful used for the affiliate, kept for your reference.
* **Provider status** — the affiliate's status in Rewardful (for example, active), kept for your reference.
Any coupon or promo code the affiliate had in Rewardful comes across with them too.
* **First name** *(required)* — the customer's first name.
* **Last name** *(required)* — the customer's last name.
* **Email** *(required)* — the customer's email address.
* **Affiliate email** *(required)* — the email of the affiliate who referred them. This is how each customer gets attached to the right partner, which is why affiliates must be imported first.
* **Join date** — when the referral was first created in Rewardful.
* **External user ID** — the customer's ID from Rewardful (or the connected payment account), kept for your reference.
* **Provider customer ID** — the referral's ID in Rewardful, kept for your reference.
* **Provider status** — the referral's status in Rewardful (for example, lead or converted).
* **Customer email** *(required)* — the email of the customer who bought.
* **Customer name** — the customer's name.
* **Affiliate email** — the email of the affiliate credited for the sale.
* **Transaction amount** *(required)* — the value of the sale.
* **Transaction date** — when the sale or charge happened.
* **Commission** *(required)* — the commission earned on that sale.
* **Paid status** — whether the commission was paid, unpaid, or voided in Rewardful, so your payout history stays right.
* **Provider transaction ID** — the commission's ID in Rewardful, kept for your reference.
* **Provider status** — the commission's status in Rewardful.
The default selections cover what most programs want, so if you're not sure, leaving them as they are is a safe choice. When you're happy with your picks, select **Continue**.
## Check the field matches
Before anything is imported, Referly shows you a preview of your Rewardful data lined up against the matching Referly fields. This is your chance to confirm everything landed in the right place — that names, emails, and amounts are matched to the fields you'd expect.
Look the preview over, and when it looks right, confirm to start the import.
## Start the import and follow its progress
Imports run in the background, so you can close the panel and keep working. Every import appears in the **Recent Imports** list inside the import tool, each with its own progress.
An import moves through these states:
| Status | What it means |
| -------------- | ------------------------------------------ |
| **Pending** | Queued and about to start. |
| **Processing** | Bringing your records in right now. |
| **Paused** | You've paused it; resume it any time. |
| **Completed** | Finished — all records handled. |
| **Failed** | The import stopped before finishing. |
| **Cancelled** | The import was stopped and won't continue. |
Each card shows a progress bar and a running count of how many records came in and how many were **skipped**. A record is skipped when it's missing a detail Referly needs — for example, a Rewardful referral with no customer email, or a sale with no customer attached. That's normal; the skipped count just tells you those few couldn't be brought across.
You can **pause** a running import and **resume** it later, open **Details** for the full breakdown, or **delete** one you no longer need.
## Import in the right order
Because referred customers attach to affiliates and sales attach to customers, run your Rewardful imports in this order and let each finish before starting the next:
Bring your partners over so there's an affiliate for every customer and sale to attach to.
Import your referred customers. Each one links to its affiliate by email — which only works once those affiliates are already in.
Import your commissions and sales, credited to the affiliates and matched to their customers.
Referly reminds you of this order as you go, and it won't let you start a customer or sales import while the affiliate import it depends on is still running. Since your Rewardful connection is saved, each round just means reopening the import tool, picking Rewardful, and choosing the next object.
Check each import's results — the imported and skipped counts — before moving on to the next type. Getting affiliates in cleanly first means your customers and sales attach to the right partners automatically.
## Related
How imports work and what you can bring across.
Prefer a spreadsheet? Import affiliates, customers, or sales from a file.
Set the terms your migrated affiliates earn on.
Bring new partners into your program by email.